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Salesforce Case Management Starter

Effortlessly create a Salesforce Case Management API for managing customer support workflows via chatbots.

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The Salesforce Case Management API Starter allows users to create and manage Salesforce Case objects. It is designed to integrate seamlessly with a chatbot such as OpenAPI GPT, enabling you to manage Salesforce cases interactively from ChatGPT.

This template is ideal for:

  • Developers building chatbots to manage customer support workflows.
  • Businesses needing a quick and reliable API for Salesforce Case operations.

The main features of this template are:

  • Designed for ChatGPT: Optimized for conversational applications, enabling seamless natural language interactions. Provides out-of-the-box APIs and metadata that can be easily integrated as a GPT.
  • CRUD Support: Includes endpoints that query, but also create, update or delete cases from Salesforce.

How to Get Started

  1. Deploy the API:
    • Click the “Get Started” button to deploy the template.
    • If you don’t have an account, you’ll be prompted to create one for free. Deployment and account setup are seamless—just one click away!
  2. Explore the API:
    • Access your API immediately inside the RAW application.
    • View endpoint details and invoke them directly to see how they function.
  3. Customize as Needed:
    • Modify the API to suit your requirements!
    • Once you’re satisfied, re-publish the changes to make your new mock API available instantly.

The source code for this template is available on GitHub.

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